Larisa Katysheva, Director of the Center for Contemporary Communications, Graduate School of Public Management (GSPM) of the Russian Presidential Academy of National Economy and Public Administration (RANEPA)
Oleg Kachanov, Deputy Minister of Digital Development, Communications and Mass Media of the Russian Federation
Elena Mukhtiyarova, Deputy Minister of Labour and Social Protection of the Russian Federation
Andrei Soroko, Deputy Director of National Research Center «Kurchatov Institute»
Public authorities are one of the major employers in the country. When a person comes to work in the government, he ceases to belong to himself. The system reproduces traditional hierarchical interaction formats well, but does it see the person in the employee? Working without days off and holidays starts to be taken for granted, not every manager knows how to thank you for your work. This attitude very often contributes to a person's burnout and becoming a function. Is a civil servant who is not "heard" by the system capable of feeling and understanding citizens? Does the public service care about its internal client — the employee? Will the public service be competitive in the labor market in the coming years with such an attitude?
Discussion points: • What kind of attitude does a person in the public service demand, what does he dream of? At what point does a person run out of enthusiasm to join the public service? • What can the system offer to its internal client — the civil servant? Is it willing to change according to people's perceptions? • How should a manager handle the needs of employees, what are the peculiarities of this work in the public service? • The ratio of personal time to work time in the daily schedule of a civil servant: now and in the "ideal" tomorrow.
