The effectiveness of social support depends, first and foremost, on the accessibility of social institutions to any citizen of the country. Modern information technologies are fundamentally expanding the possibilities for making this accessibility higher. One of the consequences of the 2020-2021 pandemic has been an informational and organizational breakthrough in the provision of social services to the population and its main social groups — families with children, people who have lost their jobs and are looking for work, the older generation, etc. How to consolidate and build on the success that has been achieved?
Discussion points: • Is it necessary and how to move towards targeting in the provision of social services to the population? • What tasks are solved by the so-called social treasury? • How feasible and realistic is the proactive delivery of social services to the population? • What are the functions, place and role of the social contract in the social protection system and what are the prospects for its wide application?